Please contact us for a return authorization number for any returns. We apologize, but some returns may take up to 10 business days from the date we receive it to process.

Returns exclude S&H costs, instructions as follow:
  • We receive your returned products within 30 days of the date your order was placed
  • Your returned products are complete, and unbroken.
Please note that no returns or exchanges will be accepted 30 Days after order date.

Thank you,
Customer Service
CIOnlineStores.com dba myjewelrystore.us
866-942-4243
customerservice@cionlinestores.com